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You're always welcome to call or walk right in — no appointment needed. Our team is happy to help.
San Antonio, TX, US 78240
FAQs
Frequently asked questions
A few quick answers to the things patients ask us most. Don't see yours? Send it using the form above.
If you feel that your condition is life-threatening you need to be seen in a regular emergency room as soon as possible. Please see our services page for more details about what we can and cannot treat.
Prompt Urgent Care is a participating provider with many insurance plans including BCBS, Humana, Tricare, Medicare, Medicaid, United Healthcare, Aetna and many others
No, we are a walk-in clinic. This enables our patients to be seen at their convenience.
Please bring your most recent insurance card, driver’s license or photo ID and any important medical information. Please be sure to let our staff know of ANY allergies, current medications and your medical history.
Yes, we're open on holidays during our regular working hours:
- Monday–Friday, 8:30 AM–7:00 PM
- Saturday–Sunday, 9:30 AM–5:30 PM.
For billing questions, please call +1-210-585-2273
If you need prompt medical attention for a non-life-threatening illness or injury, Prompt Urgent Care offers services for a range of common health concerns. Check the clinic’s location, hours, and available services before visiting to ensure it meets your needs.
Urgent care treats non-life-threatening illnesses and minor injuries that need prompt attention. Emergency rooms handle serious injuries and potentially life-threatening conditions requiring immediate treatment.
Visit an emergency room in San Antonio if you experience serious symptoms such as chest pain, difficulty breathing, severe bleeding, or sudden weakness. These conditions may require immediate medical attention and specialized treatment. If you suspect a life-threatening emergency, call 911 instead of driving yourself.
Seek emergency care for major injuries, loss of consciousness, stroke symptoms, or severe breathing problems. If a condition appears life-threatening, call 911.