FAQ

Prompt Urgent Care FAQs

We Offer Comprehensive Emergency Medical Services

Prompt Urgent Care in San Antonio, TX is your go-to for exceptional medical services. Our licensed medical professionals is available to provide the care you need, precisely when you need it. We understand that injuries, illnesses, and infections don’t follow a schedule, which is why our free-standing medical clinic is here to serve you. We offer essential medical care with the convenience of walk-in visits, meaning you can receive the treatment you deserve at your convenience. If you have any questions, please check our FAQs below. For any additional inquiries, feel free to reach us at +1-210-585-2273.

If you feel that your condition is life-threatening you need to be seen in a regular emergency room as soon as possible. Please see our services page for more details about what we can and cannot treat.

Prompt Urgent Care is a participating provider with many insurance plans including BCBS, Humana, Tricare, Medicare, Medicaid, United Healthcare, Aetna and many others

No, we are a walk-in clinic. This enables our patients to be seen at their convenience.

Please bring your most recent insurance card, driver’s license or photo ID and any important medical information. Please be sure to let our staff know of ANY allergies, current medications and your medical history.

Yes, we're open on holidays during our regular working hours:

  • Monday–Friday, 8:30 AM–7:00 PM
  • Saturday–Sunday, 9:30 AM–5:30 PM.

For billing questions, please call +1-210-585-2273

If you need prompt medical attention for a non-life-threatening illness or injury, Prompt Urgent Care offers services for a range of common health concerns. Check the clinic’s location, hours, and available services before visiting to ensure it meets your needs.

Urgent care treats non-life-threatening illnesses and minor injuries that need prompt attention. Emergency rooms handle serious injuries and potentially life-threatening conditions requiring immediate treatment.

Visit an emergency room in San Antonio if you experience serious symptoms such as chest pain, difficulty breathing, severe bleeding, or sudden weakness. These conditions may require immediate medical attention and specialized treatment. If you suspect a life-threatening emergency, call 911 instead of driving yourself.

Seek emergency care for major injuries, loss of consciousness, stroke symptoms, or severe breathing problems. If a condition appears life-threatening, call 911.

Send Us a Message

What would you like to ask?

Preferred way to reach you

If this is a medical emergency, call 911 or go to the nearest emergency room.

Prefer to talk to us?

You're always welcome to call or walk right in — no appointment needed. Our team is happy to help.

call (210) 585-2273
location_on 5893 Babcock Rd, # 103
San Antonio, TX, US 78240
print Fax 210 807 8700
schedule Availability Walk-in urgent care, open 7 days a week